LK
Letty K

1 reviews | Active since Nov 2021

20 Jun 2024, 12:24

Can I please have my order

Hello im very disappointed with the service I'm receiving from Builders I really did not expect this from them and I don't think I'll ever use their online platform anymore or even purchase from them I placed an order using their Online platform on 13th and my order was splitted among 2 stores Which was Riverhorse and Springfield then Riverhorse delivered their part on Friday the 14th thanks alot Riverhorse then the Springfield store up until today they haven't delivered and it is not like their going to drive 200km to deliver my order coz where I leave it's only 15 minutes away from the store I want my order delivered urgently please 😔😔😔

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply20 Jun 2024, 12:29
Official
Hi Letty,

I'm sorry that you've not yet received your full order and for the service received.

I can certainly understand your frustration.

I will have this matter escalated for you, and I will keep in touch.

Kind Regards
KD 
LK
Letty K's update20 Jun 2024, 12:42
Reviewer Update
Please do coz I have only received empty promises but not what I have purchased
Builders Warehouse
Builders Warehouse's reply20 Jun 2024, 13:11
Official
Hi Letty,

I understand and I will keep you posted.

Regards
KD