JK
Jerome K
1 reviews | Active since Dec 2013
28 Mar 2025, 08:08
Call centre efficient, friendly & helpful
I made a mistake with an online order (ordered incorrect brand of gutter) and phoned the call centre. I got through immediately, and the lady who assisted me was friendly and helpful.
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Builders Warehouse's replyOfficial
28 Mar 2025, 08:27Hi Jerome,
Thank you for bringing this to our attention.
I’m so glad you had such an pleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm so glad it was the case.
Please could you send me the name of the agent you have spoken to so I can ensure they get the recognition they deserve. JF
Thank you for bringing this to our attention.
I’m so glad you had such an pleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm so glad it was the case.
Please could you send me the name of the agent you have spoken to so I can ensure they get the recognition they deserve. JF
Best regards,
Builders Warehouse's reply28 Mar 2025, 08:27
Official
Hi Jerome,
Thank you for bringing this to our attention.
I’m so glad you had such an pleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm so glad it was the case.
Please could you send me the name of the agent you have spoken to so I can ensure they get the recognition they deserve. JF
Thank you for bringing this to our attention.
I’m so glad you had such an pleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm so glad it was the case.
Please could you send me the name of the agent you have spoken to so I can ensure they get the recognition they deserve. JF
Best regards,