1 reviews | Active since Nov 2009
Bye Bye
I am avid DIY'er. I do electrical work, plumbing, general home maintenance etc, etc. Lets just say over the years I must have spent a small fortune at Builders Warehouse Edenvale, especially. The time however has come to take my hard earned cash elsewhere, Leroy Merlin. BW Edenvale I have had enough!!!! 3 weeks ago my wife was asking for some assistance and the best response she got was "What?" Today I went to refill a gas botle and then proceeded to look at ceiling fans. While looking at the ceiling fans, a security guard accosted me and I quote: "Sir you must pay for your gas before doing other things, its not allowed to have gas thats not paid for. Come lets go". Well at least she called me "sir", but that sentence was delivered with such disdain and she expected me to just stop what I was doing and accompany her that instant just upset me totally. "Come, lets go" I have words that I could have have used on her, but I'm better than that. I realise she is doing a thankless job, but she needs to learn some manners. So BW this is my "Dear Johnny" letter to you. Be seeing you, in the very, very far future, maybe! At least at Leroy Merlin, I get treated with respect and dignity and the staff there get the same back.
Thank you for bringing this to our attention.
I am so sorry for the level of service you and your wife have received at our Edenval store as well as the inconvenience caused to you.
I will inform management of this for the correct measures to be out in place. JF
Thank you for bringing this to our attention.
I am so sorry for the level of service you and your wife have received at our Edenval store as well as the inconvenience caused to you.
I will inform management of this for the correct measures to be out in place. JF
