1 reviews | Active since Oct 2010
Buy at Builders Warehouse and become a victim of credit card *****
<p>I purchased paint from Builders Warehouse Fourways on the afternoon of the 8th April using my credit card, 4 days later my credit card was used to purchase shares on some ***** trading website. I do not use my credit card very often and had not made any other purchases in a while (apart from one at Poetry where I had put my card into the card machine while the teller wrapped my goods). No other person has had access to my card since either. So the only time my card could have been copied was at this store.</p> <p> </p> <p>I find it to be highly disgusting that Builders Warehouse employs such ********* and dishonest people as tellers managing their customer's money and also that there are no precautions at the teller to prevent this from happening. You practically give the teller access to your pin code and cards with the way the card machine are so badly positioned.</p>
Hi Kirsten,
Thank you for your feedback.
I'm sorry to hear about your recent experience at our Fourways branch.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Feedback will be provided as soon as I’ve received any.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Regards,
Labeeqah Mallie
Customer Service Agent
Hi Kirsten,
Thank you for your feedback.
I'm sorry to hear about your recent experience at our Fourways branch.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Feedback will be provided as soon as I’ve received any.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Regards,
Labeeqah Mallie
Customer Service Agent
