DP
Dan P
1 reviews | Active since May 2016
30 Aug 2020, 11:49
Buildersware House: Bad Customer Service
Been waiting for a response on my request for nearly 2 weeks and nothing. I send emails and no response and I call but no one can help. Really bad customer service. Its false advertising if you say you do roof trusses but dont provide a service.
https://www.builders.co.za/roof-trusses
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Replies (1)
Builders Warehouse's replyOfficial
30 Aug 2020, 13:17Hi Dan,
Thanks for your feedback.
I'm sorry to hear the above, this is not acceptable and will be addressed with our complaints team.
Kindly note that we will be in touch with you as soon as possible to have this matter resolved, thanks for making us aware of your concerns.
Regards,
Joshua
Thanks for your feedback.
I'm sorry to hear the above, this is not acceptable and will be addressed with our complaints team.
Kindly note that we will be in touch with you as soon as possible to have this matter resolved, thanks for making us aware of your concerns.
Regards,
Joshua
Builders Warehouse's reply30 Aug 2020, 13:17
Official
Hi Dan,
Thanks for your feedback.
I'm sorry to hear the above, this is not acceptable and will be addressed with our complaints team.
Kindly note that we will be in touch with you as soon as possible to have this matter resolved, thanks for making us aware of your concerns.
Regards,
Joshua
Thanks for your feedback.
I'm sorry to hear the above, this is not acceptable and will be addressed with our complaints team.
Kindly note that we will be in touch with you as soon as possible to have this matter resolved, thanks for making us aware of your concerns.
Regards,
Joshua