SD
Shanre D
1 reviews | Active since May 2020
26 Oct 2023, 23:23
Builders W/House competes with itself
I filled LP gas at Builders W/H Richards Bay, and was very pleased with the price and service. Today I again filled LP gas at Builders W/H Northmead Benoni, and was disappointed with the service and price difference. I thought the idea of a brand name is, that one can expect the same quality of product, service and price throughout the group. Now a person must compare prices of branches within the group. That is the perfect way of losing customers to the opposition. I can not return the gas for a refund, but it is my last visit to Builders W/H. Poor service and price.8
Helpful (0)
Replies (2)0
Replies (2)Builders Warehouse's replyOfficial
27 Oct 2023, 08:22Hi Shanre,
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you've had.
I'll have this escalated to our team.
Regards,
NS.
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you've had.
I'll have this escalated to our team.
Regards,
NS.
Builders Warehouse's reply27 Oct 2023, 08:22
Official
Hi Shanre,
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you've had.
I'll have this escalated to our team.
Regards,
NS.
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you've had.
I'll have this escalated to our team.
Regards,
NS.
Builders Warehouse's replyOfficial
27 Oct 2023, 08:28We also appreciate you taking the time out to share your experience you've had at BWH Richards Bay.
Regards,
NS.
Regards,
NS.
Builders Warehouse's reply27 Oct 2023, 08:28
Official
We also appreciate you taking the time out to share your experience you've had at BWH Richards Bay.
Regards,
NS.
Regards,
NS.
