Builder's wharehouse secunda

Bought an Bennett and read grill boss on 07/08/2021 use it twice the non stick coating started peeling of returned the item on the 21/08/2021 today it's the 28/08/2021 no rep for Bennett and read no refund holding my money till rep can show up witch they keep on promising 4 time now they going to come...... My opinion never ever by anything at builder's whare house Secunda or anything from them