KC
Kobus C

1 reviews | Active since Jan 2025

31 Jan 2025, 23:07

Builders Warehouse treating us as ********s

Over the past few months this business has grown from being a pleasant experience to being treated like a ******** upon exiting the premises with your package. Obviously they do not trust their cashiers and, rather than sorting them out, are now treating every customer as if he/she has ****** items in their possession that is not on their till slip. At this point every item's barcode is checked against the list on the till slip!! I have vowed NEVER to set foot inside or purchase anything from them again.

0
Replies (2)
KC
Kobus C's update31 Jan 2025, 23:09
Reviewer Update
What is wrong with the word ******** and ******, why is it masked??
Builders Warehouse
Builders Warehouse's reply05 Feb 2025, 11:10
Official
Hi Kobus,

Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.

I will have the matter escalated and our team will be in touch. 

Regards,
SR