KC
Kobus C
1 reviews | Active since Jan 2025
31 Jan 2025, 23:07
Builders Warehouse treating us as ********s
Over the past few months this business has grown from being a pleasant experience to being treated like a ******** upon exiting the premises with your package. Obviously they do not trust their cashiers and, rather than sorting them out, are now treating every customer as if he/she has ****** items in their possession that is not on their till slip. At this point every item's barcode is checked against the list on the till slip!! I have vowed NEVER to set foot inside or purchase anything from them again.
Helpful (0)
Replies (2)0
Replies (2)KC
Kobus C's updateReviewer Update
31 Jan 2025, 23:09What is wrong with the word ******** and ******, why is it masked??
KC
Kobus C's update31 Jan 2025, 23:09
Reviewer Update
What is wrong with the word ******** and ******, why is it masked??
Builders Warehouse's replyOfficial
05 Feb 2025, 11:10Hi Kobus,
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Builders Warehouse's reply05 Feb 2025, 11:10
Official
Hi Kobus,
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
