Builder’s Warehouse Tokai - poor service from a senior manager

just now New This item was displayed as R249 and it scanned as R1199. The cashier went to the item and saw the price was still there. She then called the manager Clarence Mazwi and he advised he cannot give it at the price as someone might have moved it from the chair that was displayed next to the tent. We asked if he said we moved the signage and he said no maybe another customer. We asked that we pay the price we see and quote the consumer act - General Principle: Section 23 of the CPA mandates that the price of goods must be clearly displayed, and consumers should not be misled by pricing . Suppliers are generally bound to honor the lowest displayed price . The "price you see is the price you pay" principle applies .. He explained we can lay a complaint and his name is Clarence. I would like to formally lay a complaint and expose poor your customer service.