Builders Warehouse suck

On 21 January 2024 we went to Builders Warehouse Centurion looking for kitchen cabinets, they told us we need to order online as they can't assist in store if we dont want white cabinets, that said we went home, did the online order and made payment, order expired, I had to send proof of payment again, we struggled until the 29th January 2024 to get the order replaced that was paid on 21 January 2024, received a mail and according the account that I had to create the cabinets will be delivered on 16 February 2024, yesterday morning 08:00 I phoned the Builders call centre, the guy confirmed that my delivery is scheduled for that day, at 15:00 I called again, the guy said they see it is scheduled, but will exculate to a manager to follow uo, at 16:00 I called again, same story, at 16:52 I called again, same story, today is 17 February 2024, my cabinets has still not been delivered and uo to now, no manager or anybody from Builders has given me any explanation as to why they have not delivered, the builder re-doing our kitchen is here to install the cabinets, no cabinets delivered and no explanation what so ever from Builders, this is simply pathetic and un acceptable