Builders Warehouse staff member who *****ulently changed the price of an item in-store.

Builders Warehouse staff member who *****ulently changed the price of an item in-store. A day later I receive a call acknowledging that my complaint has been received and will be sent to the Strubens Valley store manager. Less than an hour later, I receive an email stating that my query has been resolved. HOW HAS IT BEEN RESOLVED. NO ACCOUNTABILITY.