TH
Terri H

1 reviews | Active since Oct 2012

12 Jun 2015, 11:22

BUILDERS WAREHOUSE SHOWS EXEMPLARY INTEGRITY

As a regular customer at Builders Warehouse, I am extremely impressed regarding a recent incident whereby I was sold an incorrect product for my bathroom. As the bathroom renovation was compromised, I contacted Arafaan at Builders Warehouse and we discussed my complaint at length. Conclusively, Builders Warehouse covered all costs to repair the damage, including material and labour and there was no argument. I rarely come across this type of integrity in the business world today, most people are trying to use the legal fine print to get away with poor service and distribution of goods. Thank you to all the staff at Builders Warehouse.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply12 Jun 2015, 11:30
Official
Hello Terri 108,

We are in receipt of your listing and wish to thank you for taking the time to share your positive feedback. I have sent this to the Relevant Branch Manager.

Please do call again!!!


Kind Regards
Nastassia Felix
Customer Care Agent