GN
Gareth N
1 reviews | Active since Dec 2019
27 Jan 2020, 11:42
Builders Warehouse sends unsolicited email spam
Builders Warehouse sends unsolicited email spam and make it time-consuming to unsubscribe. I signed up for their loyalty card and specifically asked the person if they sent any spam. She was adamant they didn't. I've now received unsolicited emails, and the unsubscribe option is difficult to find, and when it is found, it doesn't work. This makes me really angry.
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Builders Warehouse's replyOfficial
27 Jan 2020, 11:52Hi Garth,
Thanks for the feedback.
Sorry to hear the above, I tried calling you.
Would you mind if I access your profile to remove you from our emails list? I'll address the above with our team at Cape Gate to ensure this doesn't happen again.
Looking forward to your reply.
Regards,
Josh
Thanks for the feedback.
Sorry to hear the above, I tried calling you.
Would you mind if I access your profile to remove you from our emails list? I'll address the above with our team at Cape Gate to ensure this doesn't happen again.
Looking forward to your reply.
Regards,
Josh
Builders Warehouse's reply27 Jan 2020, 11:52
Official
Hi Garth,
Thanks for the feedback.
Sorry to hear the above, I tried calling you.
Would you mind if I access your profile to remove you from our emails list? I'll address the above with our team at Cape Gate to ensure this doesn't happen again.
Looking forward to your reply.
Regards,
Josh
Thanks for the feedback.
Sorry to hear the above, I tried calling you.
Would you mind if I access your profile to remove you from our emails list? I'll address the above with our team at Cape Gate to ensure this doesn't happen again.
Looking forward to your reply.
Regards,
Josh