MN
Marthinus N

1 reviews | Active since Nov 2019

30 Nov 2019, 09:30

Builders Warehouse Secunda

NEVER try to purchase something from builders warehouse unless you want to create problems for yourself by getting faulty goods, waiting a whole day because they dont allow you to exit the security gate if you do not provide proof that you purchased it in store, and make sure you get everything you ordered. The latter will in any case be impossible and if you go back to try and get outstanding goods you will not succeeed. The people arwe not allowed to think for themselve (or they just cannot). They want proof of purchasing AND proof that you did not take everything already. I ahve los thouisands of rands and it seems to be a lost case - efven the online proof of purchase means nothing.

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply30 Nov 2019, 09:53
Official
Hi Marthinus

Thank you for taking my call today.

As discussed, I will be following up with regards to the above behaviors as well as the outstanding air conditioner. I will continue to keep you updated.

Kind Regards
Kurt
MN
Marthinus N's update30 Nov 2019, 10:19
Reviewer Update
Well, since you called me they still do not want to give gtoods to my builders who tried this morning again to collect goods I purchased in store (as well). If you contacted management they probably ignored you. Another couple of hours wasted today.