BUILDERS WAREHOUSE ROSSBURGH ONLINE ****S

Very poor service. They advertise for stuff online and yet don't have stock on hand. I had the issue yesterday were I received an sms to fetch items that I paid for 3 days earlier that I had purchased online. On arrival I'm told their website shows stock available but they don't have stock in the yard. Thereafter I was sent to collect it from Builders of Queen Nandi drive (Riverhorse branch). On arrival there the staff service was poor as well cos the pickup signage is in one place and the items to collect are somewhere else in the yard. They gave me the item that I paid for but it didn't match the picture that was advertised online. On asking what's going on and why the item advertised looks so different from the item being given to me the guy had no answer for me and looked shocked. I was too annoyed so I just took it and left. I would rather pay extra and shop elsewhere than support these people in future.