Builders Warehouse Returns Policy not fully compliant with the Consumer Protection Act.

Not happy with Builders Warehouse returns policy.

Bought a Bosch Professional Hammer Drill on the 26 March 2022 from Builders Warehouse Strubens Valley.

On 20 May 2022 the machine stopped working and got stuck while I was drilling a wall.

On 23 May 2022. I took the machine to Builder warehouse where they told me that they have to take the machine in for assessment.

Mr Ewan Le Roux the sales manager insisted that I leave the machine for assessment as they were not obliged by the Consumer Protection Act to repair/refund/replace the machine if a fault occurs within six months from the date of purchase.

It is within the provision of the CPA for the consumer to make a choice of repair/replace/refund when a product is defective within the six months from the date of purchase.

The