MN
Marius N
1 reviews | Active since Jul 2019
20 Nov 2019, 11:24
Builders warehouse poor service AGAIN
Standing in the electrical isle at River Horse builders , waaiting to be helped , 9 builders employees walked past ignoring me , eventualy phone rhe store to ask for help because the staff ignors you , manager came down to find people to attend to customers ,
Realy poor service is the Motto here , they make you as a customer feel that they are doiing you a favour to help you ,
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Replies (1)
Builders Warehouse's replyOfficial
20 Nov 2019, 12:33Hi Marius,
Thank you for taking my call. I appreciate your feedback.
I am sorry you are having to experience this type of service in our stores. This should not be happening to any customer and to be treated this way is unacceptable.
This is concerning and will be addressed with the Branch manager to ensure we improve and better the experience for you.
If you need anything, please let me know.
Regards,
Athena
Thank you for taking my call. I appreciate your feedback.
I am sorry you are having to experience this type of service in our stores. This should not be happening to any customer and to be treated this way is unacceptable.
This is concerning and will be addressed with the Branch manager to ensure we improve and better the experience for you.
If you need anything, please let me know.
Regards,
Athena
Builders Warehouse's reply20 Nov 2019, 12:33
Official
Hi Marius,
Thank you for taking my call. I appreciate your feedback.
I am sorry you are having to experience this type of service in our stores. This should not be happening to any customer and to be treated this way is unacceptable.
This is concerning and will be addressed with the Branch manager to ensure we improve and better the experience for you.
If you need anything, please let me know.
Regards,
Athena
Thank you for taking my call. I appreciate your feedback.
I am sorry you are having to experience this type of service in our stores. This should not be happening to any customer and to be treated this way is unacceptable.
This is concerning and will be addressed with the Branch manager to ensure we improve and better the experience for you.
If you need anything, please let me know.
Regards,
Athena