CK
Charles K
1 reviews | Active since Jan 2018
05 Jun 2024, 09:59
Builders warehouse pathetic service
After their payment gateway crashed I have submitted proof of payment 3 times and waiting 6 days with no resolution. Pathetic service
Helpful (0)
Replies (3)0
Replies (3)
Builders Warehouse's replyOfficial
05 Jun 2024, 10:04Hi Charles,
Thank you for bringing this to our attention and I am sorry that you haven't received your refund as yet.
I will have the matter escalated and our team will be in touch with you.
Regards,
SR
Thank you for bringing this to our attention and I am sorry that you haven't received your refund as yet.
I will have the matter escalated and our team will be in touch with you.
Regards,
SR
Builders Warehouse's reply05 Jun 2024, 10:04
Official
Hi Charles,
Thank you for bringing this to our attention and I am sorry that you haven't received your refund as yet.
I will have the matter escalated and our team will be in touch with you.
Regards,
SR
Thank you for bringing this to our attention and I am sorry that you haven't received your refund as yet.
I will have the matter escalated and our team will be in touch with you.
Regards,
SR
CK
Charles K's updateReviewer Update
05 Jun 2024, 12:54Amazing, money credited but it took a bad review on hellopeter to get it resolved
CK
Charles K's update05 Jun 2024, 12:54
Reviewer Update
Amazing, money credited but it took a bad review on hellopeter to get it resolved
Builders Warehouse's replyOfficial
05 Jun 2024, 12:56Hi Charles,
I do apologize for the inconvenience and I am happy that your funds were credited.
Regards,
SR
I do apologize for the inconvenience and I am happy that your funds were credited.
Regards,
SR
Builders Warehouse's reply05 Jun 2024, 12:56
Official
Hi Charles,
I do apologize for the inconvenience and I am happy that your funds were credited.
Regards,
SR
I do apologize for the inconvenience and I am happy that your funds were credited.
Regards,
SR