Builders Warehouse Pathetic service.

This has been the most pathetic service ever experienced with Builders. After emails following up on my account closure proof, nothing has come out of me emailing, instead, i have been ignored and possibly blocked.

Its been 13months after paying off the account, June 2020, and yet til today i get a report from my finance that i am flagged that i owe builders R1500 which i have not paid for 4 months.

What kind of store is this and what kind of services do regard yourselves as provided when you cannot even conclude just 1 account that requested a letter of closure. I WILL NEVER again advise any of my members to open accounts at BUILDERS Warehouse. You have been a nightmare to this day. i should be suing you for being useless!