JVdM
Jaques Van der Merwe

1 reviews | Active since Aug 2017

25 Jun 2020, 09:50

Builders Warehouse online PATHETIC!!!

Builders warehouse online PATHETIC!! I bought an item online, they phoned me to say there is no stock, but will get back to me. I’ve phoned them 12 times since then with either no answer or promises that someone will call me back to sort it out. I’ve waited for 10 days, but still no call.

0
Replies (4)
Builders Warehouse
Builders Warehouse's reply25 Jun 2020, 10:28
Official
Hi Jaques

I'm sorry for that has happened.

Please can you private message me your order number and contact details and I will follow up on this for you?

Kind Regards
Kurt
JVdM
Jaques Van der Merwe's update26 Jun 2020, 10:10
Reviewer Update
Hi Kurt, really hope you can help.
Order number is ***
Phone number ***
Builders Warehouse
Builders Warehouse's reply26 Jun 2020, 10:50
Official
Hi Jaques

Please can you private message the information as HelloPeter stars it out when posted publicly.

Regards
Kurt
Builders Warehouse
Builders Warehouse's reply26 Jun 2020, 13:24
Official
Hi Jaques

Thank you for  the above.

I will follow up and revert.

Regards
Kurt