BUILDERS WAREHOUSE ONLINE IS A JOKE

DO NOT ORDER ONLINE FROM BUILDERS WAREHOUSE! Their systems and processes are shambolic and the staff are powerless to help you resolve your order.

Ordered a Jojo tank online which showed to be in stock at the time. They then updated the delivery time to 16 days for an item that showed to be in stock. Fine, I accepted that. It is now 21 days later and no delivery. Nobody is giving any meaningful feedback. Other than me calling every day at my own expense, what more must I do to get what I paid for...