BUILDERS WAREHOUSE ONLINE - COMPLAINT 2

Item: Builders Warehouse
Rating: 1
Author: CHRISTI B

SHOCKING BAD SERVICE - BUILDERS WAREHOUSE ONLINE - COMPLAINT 2 I was promised a week ago that a refund would be received within 2 - 7 working days!!! TODAY IS 7 DAYS - NO FUNDS RECEIVED! I keep on getting some kind of standard very polite reply! Where do consumers go to if HELLO PETER cannot make the big companies honour their commitments???? CONSUMERS ARE IN TROUBLE!!

Helpful (0)

Replies (3)

Builders Warehouse's replyOfficial

15 Aug 2024, 09:32

Hi Christi,

I'm sorry for the experience you've had and the service you received.

I can definitely understand your frustration.

I will follow up on this for you, and we'll keep in touch.

Kind Regards
KD

Builders Warehouse's reply15 Aug 2024, 09:32

Official

Builders Warehouse's replyOfficial

15 Aug 2024, 11:32

Hi Christi,

I understand and we'll keep in touch.

Regards
KD

Builders Warehouse's reply15 Aug 2024, 11:32

Official

Hi Christi,

I understand and we'll keep in touch.

Regards
KD

Builders Warehouse's replyOfficial

15 Aug 2024, 12:54

Hi Christi,

I understand and we'll keep you updated.

Regards
KD

Builders Warehouse's reply15 Aug 2024, 12:54

Official

Hi Christi,

I understand and we'll keep you updated.

Regards
KD