1 reviews | Active since May 2016
builders warehouse- NO service
I ordered Digitech door contacts from Builders Warehouse Richards Bay from Pierre (manager). on 20 October 2017 I followed up with him via whatsapp. According to him the order was placed and he will follow up. No updates followed. On 16 January 2018 I returned 1 eye of the 2nd set bought that was faulty. On 23 February I asked Pierre via whatsapp if there is any update on the faulty item, no response.
Hi Adéle,
Thank you for your feedback.
I'm sorry for the service that you've received regarding your order for the Digitech door contacts. This is certainly not the type of service we want you to have.
I've sent your feedback to the branch and I'll follow up with the relevant department to resolve this matter.
Once we have feedback, we'll be in contact with you.
Regards,
Ivor
Hi Adéle,
Thank you for your feedback.
I'm sorry for the service that you've received regarding your order for the Digitech door contacts. This is certainly not the type of service we want you to have.
I've sent your feedback to the branch and I'll follow up with the relevant department to resolve this matter.
Once we have feedback, we'll be in contact with you.
Regards,
Ivor