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Phumzile M
1 reviews | Active since Feb 2021
29 Jan 2026, 11:12
Builders Warehouse low quality service and product
Builders Warehouse sells faulty products, then refuses refunds and repairs while blaming the customer.
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Builders Warehouse's replyOfficial
29 Jan 2026, 11:30Hi Phumzile,
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this, and we'll be in touch.
Kind regards,
JF
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this, and we'll be in touch.
Kind regards,
JF
Builders Warehouse's reply29 Jan 2026, 11:30
Official
Hi Phumzile,
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this, and we'll be in touch.
Kind regards,
JF
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this, and we'll be in touch.
Kind regards,
JF