RL
Robyn L
1 reviews | Active since Jan 2019
01 Feb 2025, 19:17
Builders Warehouse Knysna
Doors closed before advertised closing hours (sat 01/02/2025). Arrived at 2:55, business closed. Either adjust your working hours or employ staff who are prepared to work until 3. Knysna is a small town, but there are other options "Hello BUCO"!
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Replies (3)0
Replies (3)
Builders Warehouse's replyOfficial
05 Feb 2025, 11:18Hi Robyn,
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Builders Warehouse's reply05 Feb 2025, 11:18
Official
Hi Robyn,
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
RL
Robyn L's updateReviewer Update
07 Feb 2025, 12:13Thank you for your prompt response and the response from the manageress at the store.
RL
Robyn L's update07 Feb 2025, 12:13
Reviewer Update
Thank you for your prompt response and the response from the manageress at the store.
Builders Warehouse's replyOfficial
07 Feb 2025, 12:31You're welcome. If there is anything else, please let us know. SR
Builders Warehouse's reply07 Feb 2025, 12:31
Official
You're welcome. If there is anything else, please let us know. SR