Builders Warehouse Kempton Park Stop Making Excuses
Bought items to the value of R5081.00 - credit note because they make it so difficult to get a refund despite it being bank to bank - 19 days so far and still waiting, you have the order number - *** - it is as simple as looking it up - that has all the details - or you may speak to Vuyokazi Moni - or Emilio Flandorp - or Nuhaa Doutie - or Taytum Salie - or *** ref @JJUF all of which have passed on the same generic answer - that they waiting upon yourselves - anyone keen on doing their job?
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Builders Warehouse's replyOfficial
19 Mar 2026, 14:21Hi Nicola,
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I will look into this and get back to you.
Kind regards,
JF
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I will look into this and get back to you.
Kind regards,
JF
Builders Warehouse's reply19 Mar 2026, 14:21
Official
Hi Nicola,
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I will look into this and get back to you.
Kind regards,
JF
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I will look into this and get back to you.
Kind regards,
JF