JV
Johan V

1 reviews | Active since Oct 2023

03 Nov 2023, 16:18

Builders warehouse Kempton Park poor service

So today i went out to the Kempton park Builder warehouse where i purchased a 18mm Ply sheet. I've paid for it and its supposed to be loaded from their storage rack and brought out to my car.NO ONE HELPED ME WHEN I ASK FOR HELP THEIR WORKERS LAUGHED AT ME AND TOLD ME I MUST FIND SOMEONE TO HELP ME.So I've loaded it myself and took it out to my car.At This stage its all thumbs up for Leroy Merlin.

Rather support people who care about their business than giving people business that are rude and un helpful and unskilled as well

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply03 Nov 2023, 16:28
Official
 Hi Johan,
 
 Thank you for bringing the above to our attention.
 
 I'm sorry for the experience you've had and the service received.
 
 I will have this matter escalated for you so that it can be looked into and addressed. 
 
 If there is anything else that I can help you with, please let me know.
 
 Kind Regards 
 KD  
JV
Johan V's update03 Nov 2023, 16:45
Reviewer Update
Im sorry but i dont think ILL need your help anymore in my business as Leroy will be getting all our business from today going forward.SO MAN THANKS FOR THE SERVICE RECIEVED OVER THE YEARS ALL THE MONEY IVE SENT THEIR WONT BE HAPPENING AGAIN NOT A SINGLE SENT ANYMORE
Builders Warehouse
Builders Warehouse's reply03 Nov 2023, 16:50
Official
 Hi Johan,
 
 I understand, and again I'm so sorry for what has happened.
 
 I will still however have this matter escalated for you.
 
 Kind Regards
 KD