Builders Warehouse just not good any more
I buy on average 4K material weekly but the service lately is so poor. I bought some facia boards and paints. I have been standing now for over an hour while they try and finalize 5 facia boards... 20 security guards but only two material workers... It just doesn't make sense... And there is 5 other customers after me fuming at the mouth as they still need to be helped as well.
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
18 Jan 2020, 10:36Hi Marius,
Thanks for taking my call earlier.
Sorry for the inconvenience today, you shouldn't ever be experiencing this.
I've been in contact with our duty manager who will be assisting us to in addressing these concerns. We have identified the issues and will have them addressed internally with the team and the individuals.
Thank you for making us aware of this, we value you as our loyal customer.
Regards,
Josh
Thanks for taking my call earlier.
Sorry for the inconvenience today, you shouldn't ever be experiencing this.
I've been in contact with our duty manager who will be assisting us to in addressing these concerns. We have identified the issues and will have them addressed internally with the team and the individuals.
Thank you for making us aware of this, we value you as our loyal customer.
Regards,
Josh
Builders Warehouse's reply18 Jan 2020, 10:36
Official
Hi Marius,
Thanks for taking my call earlier.
Sorry for the inconvenience today, you shouldn't ever be experiencing this.
I've been in contact with our duty manager who will be assisting us to in addressing these concerns. We have identified the issues and will have them addressed internally with the team and the individuals.
Thank you for making us aware of this, we value you as our loyal customer.
Regards,
Josh
Thanks for taking my call earlier.
Sorry for the inconvenience today, you shouldn't ever be experiencing this.
I've been in contact with our duty manager who will be assisting us to in addressing these concerns. We have identified the issues and will have them addressed internally with the team and the individuals.
Thank you for making us aware of this, we value you as our loyal customer.
Regards,
Josh