BL
Barbara L
1 reviews | Active since Dec 2018
15 Aug 2019, 14:08
BUILDERS WAREHOUSE JEFFREYS BAD SERVICE!!
On. Various occasions we have gone to the Jeffreys Bay branch and on EVERY occasion we have had to search for someone to assist us!! We finally get help only to discover that they have NO knowledge of the products Builders sell!!?? We now reluctantly have to drive to PE to get the info & service we require. Why are the staff not trained on the products and why are there seldom staff to assist????
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Builders Warehouse's replyOfficial
16 Oct 2019, 10:35Hi Barbara
Thank you for bringing the above to our attention and my apologies for the delayed response.
I tried calling you today several times but to no success. I fully understand your concerns and have since made our management team aware of what happened so that this can be looked into and addressed. Should you require any further assistance please feel free to contact me at any time.
Kind Regards
Kurt
Thank you for bringing the above to our attention and my apologies for the delayed response.
I tried calling you today several times but to no success. I fully understand your concerns and have since made our management team aware of what happened so that this can be looked into and addressed. Should you require any further assistance please feel free to contact me at any time.
Kind Regards
Kurt
Builders Warehouse's reply16 Oct 2019, 10:35
Official
Hi Barbara
Thank you for bringing the above to our attention and my apologies for the delayed response.
I tried calling you today several times but to no success. I fully understand your concerns and have since made our management team aware of what happened so that this can be looked into and addressed. Should you require any further assistance please feel free to contact me at any time.
Kind Regards
Kurt
Thank you for bringing the above to our attention and my apologies for the delayed response.
I tried calling you today several times but to no success. I fully understand your concerns and have since made our management team aware of what happened so that this can be looked into and addressed. Should you require any further assistance please feel free to contact me at any time.
Kind Regards
Kurt