BE
Brenden E

1 reviews | Active since Sept 2023

27 Sept 2023, 19:05

Builders warehouse is the place to go if you like to sit on customer helplines for hours, lamenting your life choices

The service was so shocking I created a website. I cannot fathom how a company operates like this. builderswarehousesucks.co.za

In short- Bought a door and installation from Builders Warehouse Rivonia. I must have spent in the realm of 3-4 hours on the phone, incredibly frustrated, with 2 broken doors they eventually successfully installed the door on the 3rd attempt a month later.

And then, Builders Warehouse Fourways simply cannot deliver the simplest of materials. And when they deliver it's the wrong amount. Why did I go to Builders instead of Chamberlains? I'm a slow learner. Never again.

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply28 Sept 2023, 08:53
Official
 Hi Brenden, 
 
 Thank you for taking my call today and I'm sorry for the service you have received.  
 
 As discussed, I will follow up with the store for you with regards to the missing sand and I will keep you updated.
 
 Kind Regards
 KD 
Builders Warehouse
Builders Warehouse's reply02 Oct 2023, 09:47
Official
 Hi Brenden,
 
 How are you?
 
 The store has advised that the matter has since been resolved.
 
 If there is anything else that I can help you with, please do let me know.
 
 Kind Regards
 KD