Builders Warehouse in kwa thema

Builders Warehouse in kwa thema . I ordered a wheelie bin online they called me to check my availability as my order was going to be delivered on the same day. I confirmed my availability with excitement little did I know they won’t deliver and on top of that they will complete my order without having received the product. I’m beyond shocked that the order was completed without me receiving anything, I feel taken for a ride and being ****med. I called the store with no help .