Builders Warehouse - ignores complaints.

Two days after Byilders rep**** to.my negative review, and with a commitment to investigate and revert to me, I am yet to hear from them. Worse still I don't have my delivery from them which I had been waiting for since last year.
What kind of customer service is this, it is like one is dealing with a fly-by-night kind of business - yet it falls under Massmart.

What is even more concerning is that thy are still having the same product on their online platform. Meaning that more unsuspecting buyers / customers are falling into the same trap - of buying something which doesn't exist. I wonder if Walmart knows about this shady business practice - if they do then they need to be reported the authorities

Please stop putting your useless replies here, as this are only meant to safe your face. Action speak louder than words. You are busy here putting the same generic replies "will be in touch" to everyone complaining about builders warehouse - when you know you have no intention of doing anything, without offering any tangible actions. Builders put you here to monitor the online platforms, when in fact the same resources should be allotted to a team that is dedicated to attending and expeditiously resolving complaints raised - not some stupid online monitors.
And I don't want to see your silly reply to my message - I am not interested, I just want the public out there to see the kind of shady business Builders Warehouse is.