1 reviews | Active since Mar 2009
Builders warehouse gezina
<p>I really got terrible advise from the Paint section. As I bought the wrong paint Duram for the work I needed to complete. </p> <p> </p> <p>The paint is of terrible quality. Very thin and takes long to dry. </p>
Hi Werner
Thank you for your feedback.
I'm sorry you received incorrect advice from our staff.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Hi Werner
Thank you for your feedback.
I'm sorry you received incorrect advice from our staff.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent