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Jaco S

1 reviews | Active since Apr 2014

10 Jun 2020, 17:34

Builders Warehouse gets poor service spot on

Delivery was scheduled for today. Had to stay home because they could not provide a delivery date. Had a chat with a Celeste about my order at 14h00. She indicated that deliveries take up to 5pm, when I phoned after 5pm, the phones was disconnected as it's after hours. No communication whatsoever - you'd think that they would want to look after their clients during lockdown. I'll take my business elsewhere from now on.

Pathetic - whatever you do, no not order online from Builder. Rather avoid them entirely.

I won't support them again.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply11 Jun 2020, 13:14
Official
Hi Jaco

I'm so sorry that you haven't yet received your order. I can understand your frustrations and would like to follow up on this. Please can you private message me your order number and contact details and I will follow up.

Kind Regards
Kurt