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Tim V
1 reviews | Active since Sept 2011
23 Apr 2026, 14:15
Builders warehouse dont refund to your card
WARNING IF YOU ORDER STUFF online with Builders Warehouse they do not have stock - they do not refund you - they hide it in your profile and then want you to fill in forms to get YOUR money back!
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Replies (2)0
Replies (2)
Builders Warehouse's replyOfficial
23 Apr 2026, 14:23Hi Tim,
Thank you for getting in touch with us.
I am so sorry for the inconvenience caused to you.
As advised by our complaints team, for the funds to be refunded from your profile to your bank account, the necessary documents need to be filled out and sent to us, or you can go to your nearest store and get the funds in cash.
Should you need help with anything else, feel free to message me. JF
Thank you for getting in touch with us.
I am so sorry for the inconvenience caused to you.
As advised by our complaints team, for the funds to be refunded from your profile to your bank account, the necessary documents need to be filled out and sent to us, or you can go to your nearest store and get the funds in cash.
Should you need help with anything else, feel free to message me. JF
Builders Warehouse's reply23 Apr 2026, 14:23
Official
Hi Tim,
Thank you for getting in touch with us.
I am so sorry for the inconvenience caused to you.
As advised by our complaints team, for the funds to be refunded from your profile to your bank account, the necessary documents need to be filled out and sent to us, or you can go to your nearest store and get the funds in cash.
Should you need help with anything else, feel free to message me. JF
Thank you for getting in touch with us.
I am so sorry for the inconvenience caused to you.
As advised by our complaints team, for the funds to be refunded from your profile to your bank account, the necessary documents need to be filled out and sent to us, or you can go to your nearest store and get the funds in cash.
Should you need help with anything else, feel free to message me. JF
Builders Warehouse's replyOfficial
24 Apr 2026, 08:25Hi Tim,
Tried calling you, but no answer. JF
Tried calling you, but no answer. JF
Builders Warehouse's reply24 Apr 2026, 08:25
Official
Hi Tim,
Tried calling you, but no answer. JF
Tried calling you, but no answer. JF