Builders Warehouse continues to live up to their bad reputation

On Sunday, 1 October I went into Constantiaberg and saw the garden set I wanted. I immediately went online and ordered it. Yesterday I had still not heard from them regarding delivery. I sent a mail and then today I get told that there is no stock anywhere in the western cape and they have no idea when more stock will arrive from the supplier, would I like a refund or to wait for the stock? The item was standing on the showroom floor as well as show available online and 5 days later I get told there is no stock