Builders warehouse Constantiaberg

Good day I bought a Ryobi scroll saw last year 2020/10/03 at Builders warehouse Constantiaberg. In less than one month I had to return the machine due to a fault. I also had to wait several weeks for the fault to be repaired and to be returned back to the Constantiaberg store. Now less than four months later I had to return the machine again today 2021/03/25 for exactly the same problem/fault. Instead of getting it repaired again I requested a refund because the ryobi scroll saw is not a reliable and trusted product as from what I have experienced. Unfortunately the manager (Marvin Thekiso) refused to refund me due to certain procedures with the supplier and so on. I am therefore very disappointed because why must I as the consumer be satisfied with a bad quality product that keeps on going faulty due to the same problem? That doesn't make any sense to me, and then I also have to return it all the time. I think the first time was more than enough. Therefore I demand a refund. I am not satisfied with this specific Ryobi product, it is not reliable! I am looking forward to feedback regarding this issue! I will log a complaint with the National Consumer Commission as well seeing that this is now a ongoing matter not being resolved.