LL
Ling L
1 reviews | Active since Jun 2011
03 Jun 2026, 14:08
Builders Warehouse concrete mix is hard and has very little cement
In another dissapointment the concrete mix I purchased from Builders is a mess. A third of this baggie of cement is kliphard. Also this is a Concrete Mix, so lotsa stone and sand with very little cement. They sell their branded products and its absolute ****. So after having a horrid encounter with their aggressive employee, I have a sub par product too.
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Replies (7)0
Replies (7)
Builders Warehouse's replyOfficial
03 Jun 2026, 14:18Hi Ling,
Thank you for getting in touch with us.
I'm sorry to hear about your experience, both with the service you received in-store and with the concrete mix product.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
Thank you for getting in touch with us.
I'm sorry to hear about your experience, both with the service you received in-store and with the concrete mix product.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We are concerned with this matter and we'll ensure that the necessary steps are taken to better the experience for you.
If you need anything else, let us know.
Kind regards,
AO
Builders Warehouse's reply03 Jun 2026, 14:18
Official
Hi Ling,
Thank you for getting in touch with us.
I'm sorry to hear about your experience, both with the service you received in-store and with the concrete mix product.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
Thank you for getting in touch with us.
I'm sorry to hear about your experience, both with the service you received in-store and with the concrete mix product.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We are concerned with this matter and we'll ensure that the necessary steps are taken to better the experience for you.
If you need anything else, let us know.
Kind regards,
AO
LL
Ling L's updateReviewer Update
03 Jun 2026, 14:25the product is sub-par, how will it help when my money is down the drain ,you need to sell things that are not hardened, we cannot use this *******
LL
Ling L's update03 Jun 2026, 14:25
Reviewer Update
the product is sub-par, how will it help when my money is down the drain ,you need to sell things that are not hardened, we cannot use this *******
Builders Warehouse's replyOfficial
03 Jun 2026, 14:31Hi Ling,
I understand your frustration and I'm sorry for the service you've received.
Please provide us with your order/invoice number, as well as the name of the store you visited.
Kind regards,
AO
I understand your frustration and I'm sorry for the service you've received.
Please provide us with your order/invoice number, as well as the name of the store you visited.
Kind regards,
AO
Builders Warehouse's reply03 Jun 2026, 14:31
Official
Hi Ling,
I understand your frustration and I'm sorry for the service you've received.
Please provide us with your order/invoice number, as well as the name of the store you visited.
Kind regards,
AO
I understand your frustration and I'm sorry for the service you've received.
Please provide us with your order/invoice number, as well as the name of the store you visited.
Kind regards,
AO
LL
Ling L's updateReviewer Update
03 Jun 2026, 14:35was an online order
Order Number: ***
Order Number: ***
LL
Ling L's update03 Jun 2026, 14:35
Reviewer Update
was an online order
Order Number: ***
Order Number: ***
LL
Ling L's updateReviewer Update
03 Jun 2026, 14:35***
LL
Ling L's update03 Jun 2026, 14:35
Reviewer Update
***
LL
Ling L's updateReviewer Update
03 Jun 2026, 14:37im not sure if the order number is showing, ***
LL
Ling L's update03 Jun 2026, 14:37
Reviewer Update
im not sure if the order number is showing, ***
Builders Warehouse's replyOfficial
03 Jun 2026, 14:39Hi Ling,
Thank you for the above.
We'll ensure that the necessary steps are taken to better the experience for you.
Kind regards,
AO
Thank you for the above.
We'll ensure that the necessary steps are taken to better the experience for you.
Kind regards,
AO
Builders Warehouse's reply03 Jun 2026, 14:39
Official
Hi Ling,
Thank you for the above.
We'll ensure that the necessary steps are taken to better the experience for you.
Kind regards,
AO
Thank you for the above.
We'll ensure that the necessary steps are taken to better the experience for you.
Kind regards,
AO