mW
mari W
1 reviews | Active since Dec 2020
14 Dec 2023, 07:34
BUILDERS WAREHOUSE CENTURION
I WANTED TO BUY AN INVERTER AND WAS SOLD A POWER STATION WHICH DID NOT WORK. WHEN I RETURNED IT WITHIN 7 DAYS WHICH ACCORDING TO THEIR POLICY PRINTED ON THE SALES SLIP THEY REFUSED TO EXCHANGE IT OR REFUND ME. I HAVE TO NOW WAIT UNTIL IT IS SEND FOR ASSESSMENT TO THEIR SUPPLIER THAT CAN TAKE WEEKS IF NOT MONTHS. THIS IS AGAINST THE CONSUMER PROTECTION ACT. I WILL NEVER EVER PURCHASE FROM THEM AGAIN. WILL RATHER GO TO CHAMBERLAIN
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Builders Warehouse's replyOfficial
14 Dec 2023, 09:46Hi Mari, Thank you for bringing this to our attention and I do apologise for the faulty power station and unpleasant experience. Please provide me with the repair number and I’ll follow up on this. I look forward to your response. Regards,
NS.
NS.
Builders Warehouse's reply14 Dec 2023, 09:46
Official
Hi Mari, Thank you for bringing this to our attention and I do apologise for the faulty power station and unpleasant experience. Please provide me with the repair number and I’ll follow up on this. I look forward to your response. Regards,
NS.
NS.