1 reviews | Active since Jun 2020
Builders Warehouse Card **** !!!!!!!!!!!!!!!!!11
Yesterday, I visited the store to buy a garden vacuum and some plants. While there, they advertised that customers could get the Builders Card. I proceeded to the Customer Services Desk and was assisted by a very efficient lady. Once I had signed up, she advised that they did not have any cards in stock but that I would receive an sms with a profile number which I should give to the cashier and that the card would be arranged and I would be advised when I could collect it. At the time of signing up, there was an advertising card that advised that the first purchase would entitle me to a 15% discount with a maximum of R1500.
Once I was done, I received my slip and guess what!!!!!!!????????????? NO DISCOUNT!!!!!!!!!!!!!!!!!!!!!!
i HAVE HAD ENOUGH OF THIS GROUP AS I HAVE REPORTED MAKRO ON THIS SYSTEM AS WELL.
FALSE ADVERTISING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for sharing your experience with me.
I am awfully sorry this was the type of service you've received from us. I can understand your frustration as you haven't received the discount.
Your concerns are serious and needs to be addressed and rectified sot that this doesn't happen again.
Please could you send me your contact number and email address and I will look into this for you. Kindly select the private reply as I am unable to view your personal details on Hello Peter.
Looking forward to your response.
Regards,
Athena
Thank you for sharing your experience with me.
I am awfully sorry this was the type of service you've received from us. I can understand your frustration as you haven't received the discount.
Your concerns are serious and needs to be addressed and rectified sot that this doesn't happen again.
Please could you send me your contact number and email address and I will look into this for you. Kindly select the private reply as I am unable to view your personal details on Hello Peter.
Looking forward to your response.
Regards,
Athena
