TC
Tersia C
1 reviews | Active since Nov 2017
09 Mar 2019, 13:28
Builders Warehouse Cape Gate
I find Builders Warehouse Cape Gate Staff extremely unprofessional, we visit often and staff are either unable or unwilling to assist with regards to advise, especially in the power tool section
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
09 Mar 2019, 16:48Hi Tersia,
Thank you for your feedback.
I'm sorry to hear the experience you had at our Builders Warehouse Cape Gate store, this is not the kind of service we ever want to give our customers, especially on an often basis. I can understand how you may be feeling and would like to contact you to discuss it, please expect a call from me shortly. I will have your concerns addressed with the management team in store to ensure that you experience is a better one, ensuring that you are provided with all the services we have to the best of our abilities.
Looking forward to what you have to share on call, hope you have a great weekend remaining.
Regards,
Joshua
Thank you for your feedback.
I'm sorry to hear the experience you had at our Builders Warehouse Cape Gate store, this is not the kind of service we ever want to give our customers, especially on an often basis. I can understand how you may be feeling and would like to contact you to discuss it, please expect a call from me shortly. I will have your concerns addressed with the management team in store to ensure that you experience is a better one, ensuring that you are provided with all the services we have to the best of our abilities.
Looking forward to what you have to share on call, hope you have a great weekend remaining.
Regards,
Joshua
Builders Warehouse's reply09 Mar 2019, 16:48
Official
Hi Tersia,
Thank you for your feedback.
I'm sorry to hear the experience you had at our Builders Warehouse Cape Gate store, this is not the kind of service we ever want to give our customers, especially on an often basis. I can understand how you may be feeling and would like to contact you to discuss it, please expect a call from me shortly. I will have your concerns addressed with the management team in store to ensure that you experience is a better one, ensuring that you are provided with all the services we have to the best of our abilities.
Looking forward to what you have to share on call, hope you have a great weekend remaining.
Regards,
Joshua
Thank you for your feedback.
I'm sorry to hear the experience you had at our Builders Warehouse Cape Gate store, this is not the kind of service we ever want to give our customers, especially on an often basis. I can understand how you may be feeling and would like to contact you to discuss it, please expect a call from me shortly. I will have your concerns addressed with the management team in store to ensure that you experience is a better one, ensuring that you are provided with all the services we have to the best of our abilities.
Looking forward to what you have to share on call, hope you have a great weekend remaining.
Regards,
Joshua