FR
Francois R

1 reviews | Active since Jun 2020

09 Aug 2025, 11:52

Builders warehouse Boksburg poor customer service

Builders warehouse Boksburg is such a disaster. No one assists yet everyone wears jackets that indicates "Happy to assist". Avoid the contractors pay point, the lady behind the counter this morning was rude and abrupt. This business thinks they are doing us a favour. Leroy Merlins service is way better and it is just down the road from Builders warehouse.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply09 Aug 2025, 12:04
Official
Hi  Francois,

Thank you for bringing this to our attention. 

We are sorry for the service you've received at our BWH Boksburg store.

We will look into this and put measures in place to improve our customers' experience.

Regards,
BB