AN
Attie N
1 reviews | Active since Nov 2018
29 Dec 2025, 22:09
Builders Warehouse Boksburg - Pathetic service
The attitude and service from staff in Builders Warehouse Boksburg is non existent and pathetic. My wife and I was unpacking 2.4m wall cladding from the shelf. About 9 Builders Warehouse staff walked pass us without even offering to help. We asked one of them to please assist, his response was “sorry, not my department, he will try and find the person, which never arrived. We went to the contractor counter after we were referred there to wrap the 22 wall claddings we bought . The employee fetched the wrapping but did not want to wrap alone. My wife had to wrap. This is beyond pathetic.
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Replies (1)Builders Warehouse's replyOfficial
30 Dec 2025, 08:19Hi Attie,
Thank you for contacting us.
I'm sorry for the experience you've had and for the service you've received.
Feedback like this helps us continually improve our customer experiences by identifying areas for improvement.
I'll make sure to escalate this matter for you.
Regards,
JF
Thank you for contacting us.
I'm sorry for the experience you've had and for the service you've received.
Feedback like this helps us continually improve our customer experiences by identifying areas for improvement.
I'll make sure to escalate this matter for you.
Regards,
JF
Builders Warehouse's reply30 Dec 2025, 08:19
Official
Hi Attie,
Thank you for contacting us.
I'm sorry for the experience you've had and for the service you've received.
Feedback like this helps us continually improve our customer experiences by identifying areas for improvement.
I'll make sure to escalate this matter for you.
Regards,
JF
Thank you for contacting us.
I'm sorry for the experience you've had and for the service you've received.
Feedback like this helps us continually improve our customer experiences by identifying areas for improvement.
I'll make sure to escalate this matter for you.
Regards,
JF
