Builders Warehouse Bethlehem must change management or close down!!!!

Item: Builders Warehouse
Rating: 1
Author: Veruschka V

What a tragic “experience” at BW Bethlehem. They have more staff than products, but ZERO assistance. The staff at the tills are too busy chatting and the ones who, for some reason hang around the tills ****erally) gossip and insult you thinking you cannot understand their language. What a poor display for Massmart, this store is grossly mismanaged.

Helpful (0)

Replies (1)

Builders Warehouse's replyOfficial

07 Mar 2026, 15:29

Hi Veruschka,

Thank you for getting in touch with us.

I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for you.

Kind regards,
JF

Builders Warehouse's reply07 Mar 2026, 15:29

Official