Builders warehouse

Item: Builders Warehouse
Rating: 1
Author: Aadil M

I purchased bar stools online and it was supposed to be delivered on Monday 19/01/26. To this day it has not been delivered. Everytime I call the phone center they say they have escalated to the complaints department and I will be called within an hour however I have not received the that call. I am really disappointed with the service from Builders warehouse. No one can provide feedback as to when delivery will take place.

Helpful (0)

Replies (3)

Builders Warehouse's replyOfficial

21 Jan 2026, 08:05

Hi Aadil,

Thank you for bringing this to our attention.

I'm sorry for the service you've received and that you haven't received your order.

This has been escalated, and we will be in touch with feedback as soon as possible.

Regards,
BB

Builders Warehouse's reply21 Jan 2026, 08:05

Official

Aadil M's updateReviewer Update

21 Jan 2026, 09:15

By when can I receive feedback because this is absolutely ridiculous

Aadil M's update21 Jan 2026, 09:15

Reviewer Update

By when can I receive feedback because this is absolutely ridiculous

Builders Warehouse's replyOfficial

21 Jan 2026, 09:18

Hi Aadil,

Thank you for your response.

I'm sorry for the frustration and inconvenience caused.

I'll follow up with our team for feedback for you.

Regards,
BB

Builders Warehouse's reply21 Jan 2026, 09:18

Official

Hi Aadil,

Thank you for your response.

I'm sorry for the frustration and inconvenience caused.

I'll follow up with our team for feedback for you.

Regards,
BB