1 reviews | Active since Nov 2021
Builders Warehouse
As a pensioner 69 years of age, I normally buy from Builders Strubensvalley on Wednesdays (I have a pensioners card) I saw this Ryobi electric lawnmower/**** eater combination advertised for the amount of R 1699,00. After my pensioners discount of 10% I should have paid R 1529,10. Only when I got home and checked the slip, I saw that they have charged me R 1999,00 less pensioners discount of R 300,00 Which equal's R 1699,00, the price on the shelf (I don't know how they arrived at R300,00 pensioners discount, as 10% of R 1999,00 equals R 199,90. In fact they have overcharged me R 270,00. R 270,00 may not be a lot of money for some people, but to other pensioners like myself, well , that can feed me and my wife for at least four days - no luxuries. I have tried to contact them on the number on the till slip ***) but that number does not exist. I then tried to obtain a contact number from their website ***) but that number also does not exist. I just feel that we as pensioners are being ****** by Builders by advertising a product for X amount, but after our pensioners discount of 10% comes down to the actual advertised price.
Thank you for getting in touch.
I'm sorry that you were charged the incorrect price and that you were unable to get through to us.
We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll have this looked into and we'll be in touch.
Kind regards,
AO
Thank you for getting in touch.
I'm sorry that you were charged the incorrect price and that you were unable to get through to us.
We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll have this looked into and we'll be in touch.
Kind regards,
AO
