TP
Terushen P
1 reviews | Active since Dec 2013
30 Nov 2023, 10:40
Builders Warehouse ***********
Purchased an aircon on Black Friday deal which was meant to deliver in 5 days.
Several follow up to builders customer service and no one gets back to you.
Spoken to Ibabalwe and ashwin today. Another level of incompetence where the order is cancelled and they as me to order and pay R2k more for an aircon. Apparently the rider cannot be reinstated and Black Friday price.
So to review. Order accepted and not delivered No feedback from customer service. You need to call them. Totally *********** and 0 customer service.
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Replies (1)0
Replies (1)Builders Warehouse's replyOfficial
30 Nov 2023, 10:46 Hi Terushen,
Thank you for bringing this to our attention.
I'm sorry for the experience you've had and the service received.
I've checked, and can confirm that your complaint has been logged and that our complaints team will be in contact with you soon.
Kind Regards
KD
Thank you for bringing this to our attention.
I'm sorry for the experience you've had and the service received.
I've checked, and can confirm that your complaint has been logged and that our complaints team will be in contact with you soon.
Kind Regards
KD
Builders Warehouse's reply30 Nov 2023, 10:46
Official
Hi Terushen,
Thank you for bringing this to our attention.
I'm sorry for the experience you've had and the service received.
I've checked, and can confirm that your complaint has been logged and that our complaints team will be in contact with you soon.
Kind Regards
KD
Thank you for bringing this to our attention.
I'm sorry for the experience you've had and the service received.
I've checked, and can confirm that your complaint has been logged and that our complaints team will be in contact with you soon.
Kind Regards
KD
