Builders Sunninghill Sucks
<p>I saw a shower mixer for R1 037,00 and negotiated discount for 10 units which were supposed to cost a total R10 370,00 The manager went to increase price on system by 15% and then came back to offer me 8% of the increased price. Total to pay was now R10 800,00. Is that a discount really? This manager even went on lunch leaving me with the poor sales man and waisted my good hour while waiting </p>
Hi Charles
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Hi Charles
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent