1 reviews | Active since Mar 2009
Builders Rivonia - completely lost the plot
Another ‘blood pressure raising’ experience at Builders Rivonia. Logged a complaint on the Builders Website yesterday. Guess what ? No response. Not sure why I bother with this complaining, seems nothing changes there. They can call me for details if they intend to do anything to improve.
Good Afternoon,
Thank you for your Feedback.
I’m sorry to hear about your recent experience that you received when you visited our Builders store, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience in store.
I've escalated this to the relevant parties for it to be looked into and for preventative measures to be put in place.
Feedback will be provided as I’ve received any.
Regards,
Labeeqah Mallie
Customer Service Agent
Best regards,
Good Afternoon,
Thank you for your Feedback.
I’m sorry to hear about your recent experience that you received when you visited our Builders store, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience in store.
I've escalated this to the relevant parties for it to be looked into and for preventative measures to be put in place.
Feedback will be provided as I’ve received any.
Regards,
Labeeqah Mallie
Customer Service Agent
Best regards,