CW
Cecile W

1 reviews | Active since Oct 2013

02 Mar 2026, 11:12

Builders phone policy???

I went into Builders Willowbridge yesterday. I was amazed that every single employee in that store were on their phones. The store was not very busy, but still, was pathetic to see.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply02 Mar 2026, 11:17
Official
Hi Cecile, 

Thank you for getting in touch with us. 

I'm sorry you had to witness that. This isn't how we want our customers to view us.

I will inform my team so we can make sure the right measures are in place so this doesn't happen again. JF